Welcome to ecomm11.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the IT Rules, 2011.
1. Scope
This Privacy Policy applies to all users of our website ecomm11.com, operated from India. By using our services, you agree to the terms set forth in this policy.
2. Information We Collect
a. Personal Information
We may collect the following details:
- Full name
- Email address
- Mobile number
Note: We do not collect your shipping or billing address.
b. Technical Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
c. Payment Information
We do not collect or store your payment card details. All payments are processed securely through third-party payment gateways, and we rely on their compliance with applicable data protection regulations.
3. Purpose of Collection
We use the information collected to:
- Provide access to our products or services
- Process your transactions through third-party payment systems
- Send important updates, order confirmations, and promotional offers (only with your consent)
- Improve our website and service experience
- Prevent fraudulent or unauthorized activity
4. Consent
By using ecomm11.com, you consent to our collection and use of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us at [email protected].
5. Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share your information with:
- Third-party service providers (e.g., email/SMS communication providers, analytics tools)
- Payment gateway providers, solely for transaction purposes
- Legal authorities, if required under Indian law
All service providers are required to protect your information and use it only for the services they provide on our behalf.
6. Data Security
We implement reasonable technical and organizational security measures as per Rule 8 of the IT Rules, 2011, to protect your personal data from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no method of transmission over the Internet is completely secure.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Analyze site traffic and performance
- Store your preferences for future visits
- Improve user experience
You can control cookies through your browser settings.
8. Retention of Information
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will promptly delete it.
10. Your Rights
As a user in India, you have the right to:
- Review and correct your personal data
- Withdraw your consent
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please write to us at [email protected]
11. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. All changes will be posted on this page with an updated “Effective Date”. Continued use of our website implies your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
Email: [email protected]