Ramesh is a real estate agent in Mumbai. Between handling site visits, talking to buyers, following up with leads, and coordinating with legal teams, he barely had time to eat lunch. He tried hiring a local assistant but found it too expensive. That’s when he partnered with a virtual assistant agency for real estate. His calls were answered, listings managed, leads followed up — all without a full-time hire.
If you’re in the real estate industry and feeling overwhelmed, the right virtual assistant (VA) agency can be a game-changer. But not all agencies are the same. Here’s what to look for before you choose one.
1. Real Estate Experience
- Do they understand listings, MLS systems, and property portals?
- Can they handle buyer/seller communication?
- Have they worked with Indian or international brokers before?
Choose an agency that has real estate-trained assistants — not generic VAs.
2. Communication Skills
- Fluent English and regional language support
- Phone and WhatsApp etiquette for buyer calls
- Prompt follow-ups with proper tone and language
Your VA will often be the first point of contact for clients — make sure they sound professional.
3. Lead Management Capabilities
- Can they follow up on online leads from portals like 99acres, MagicBricks, NoBroker?
- Do they update CRM tools like Zoho, HubSpot, or Excel trackers?
- Do they schedule and confirm site visits or video walkthroughs?
A good VA keeps your sales pipeline active and organized.
4. Listing and Documentation Support
- Creating and updating property listings
- Photo upload, content writing for property details
- Tracking legal paperwork and agreement status
This frees you from admin work and lets you focus on selling.
5. Tech Comfort and Tools
- Comfort with real estate CRM software
- Video call scheduling (Google Meet, Zoom)
- Cloud tools like Google Drive or Dropbox for documents
Modern real estate needs tech-savvy assistants — not just clerks.
6. Custom Working Hours
- India-based support for local clients
- Flexible time slots for NRI/overseas buyers
- Weekend and evening coverage, if required
Your assistant should match your market’s schedule, especially in real estate where calls come after hours.
7. White Label or Co-Branding Options
- Can the agency act under your brand name?
- Do they use your email signature and number when needed?
- Can you fully integrate them into your team structure?
This makes the VA appear as a natural part of your agency.
Real Example: Priya’s Property Consultancy
Priya runs a real estate consultancy in Bengaluru. She hired a VA agency that helped with social media posts, listing updates, and WhatsApp follow-ups. In just 3 months, her inquiry-to-site-visit ratio improved by 35%, and she closed 2 extra deals per month — just by staying more responsive.
Red Flags to Avoid in a VA Agency
- Generic assistants with no real estate training
- No clear reporting or communication system
- Language issues or poor call quality
- Hidden charges for extra hours or tasks
Checklist Before Hiring
- Ask for sample scripts or trial calls
- Check fluency and real estate knowledge
- Clarify working hours and tools used
- Ensure regular reporting and tracking formats
Conclusion: A Smart Assistant for a Smarter Real Estate Business
A well-trained real estate virtual assistant can save you hours, close more deals, and give your brand a professional edge. Don’t settle for a basic VA — choose an agency that understands real estate and works like an extension of your team.
Need a Real Estate Virtual Assistant for Your Agency?
Contact us at +919118911171 or WhatsApp us now for your free consultation. We’ll help you find the perfect VA team for your real estate business!