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Ecomm11

For US sellers · Team based in India

Amazon, Walmart and Shopify account management for US sellers

Ecomm11 runs the day-to-day work on your Amazon.com, Walmart Marketplace and Shopify accounts: listings, ads, account health and reporting. Our team works from Lucknow, India, inside the accounts you own, with one account manager who knows your brand.

  • Plans from ₹12,000 per month
  • No lock-in: 14 days’ written notice
  • A dedicated account manager on every plan
  • You keep ownership of every account

How the India-based model works for you

Where we are
Lucknow, India. We are not a US company and do not have a US office.
Hours
India Standard Time (UTC+5:30). We agree an overlap window with your time zone when we start.
Communication
English, by email and WhatsApp.
Billing
Invoices in Indian rupees. Dollar figures on this page are estimates.

Rated 4.4 on Google from 23 reviews. Read them on Google (opens in new tab)

What we manage

Pick the marketplace you sell on. Each plan covers the work listed, inside your own accounts.

Amazon US sellers

  • Seller Central setup and account health
  • Listing SEO and A+ Content
  • FBA planning
  • Sponsored Products, Brands and Display ads
  • Review management
Amazon account management →

Walmart Marketplace sellers

  • Seller application support
  • GTIN-compliant listings
  • Walmart Fulfillment Services (WFS) onboarding
  • Walmart Connect ads
  • Weekly reporting
Walmart Marketplace management →

Shopify and D2C brands

  • Product listings and catalog
  • Inventory and order processing
  • Customer service
  • Store analytics and reporting
  • Sync App 2.0 for supplier inventory feeds
Shopify store management →

Multichannel businesses

  • Two or three marketplaces under one plan
  • One team: account manager, PPC specialist and virtual assistant
  • Cross-platform pricing and inventory planning
  • Ad campaigns built for each marketplace
  • Daily reporting dashboard
Compare plans →

Starting prices and scope

Monthly fees per plan. Quotes and invoices are in Indian rupees (INR); the dollar figure next to each price is an estimate at today’s exchange rate. Final pricing depends on SKU count, ad budget managed and scope.

Starter

₹12,000 / month

1 marketplace · up to 30 SKUs

  • Account setup and configuration
  • Listing creation and SEO
  • Keyword research and backend optimization
  • PPC campaign setup, optimized monthly
  • Account health monitoring

Reporting: Monthly performance report

Not included: A+ Content, Graphic design and creative assets, Brand Store, Weekly PPC optimization

Growth

₹25,000 / month

1 marketplace · up to 80 SKUs

  • Everything in Starter
  • A+ Content for up to 10 ASINs
  • Banners, infographics and lifestyle creatives
  • Brand Store creation
  • Weekly PPC optimization, Sponsored Brands and Display
  • Special projects: launches, deal events, reinstatement support

Reporting: Weekly report and a monthly strategy call

Scale

₹45,000 / month

2–3 marketplaces · unlimited SKUs

  • Everything in Growth
  • Dedicated team: account manager, PPC specialist and virtual assistant
  • A+ Content for the full catalog
  • Cross-platform pricing and inventory strategy
  • Guidance for Walmart, eBay and Etsy

Reporting: Daily dashboard and a monthly review with the senior team

Not included in any plan

  • Ad spend, which you pay directly to Amazon, Walmart, Google or Meta.
  • Shopify / D2C store management, quoted separately as a monthly retainer.
  • Product photography, quoted per shoot.
  • Extra A+ Content beyond the plan limit (₹2,500–4,000 per ASIN). An additional marketplace from ₹8,000 per month.

Monthly plans are billed in advance. Full details on the pricing page.

Who manages your account

Every plan includes a dedicated account manager: one person who knows your brand, your products and your goals. On Scale you get a team of three: account manager, PPC specialist and virtual assistant.

  • Day to day: your account manager, by email and WhatsApp.
  • Escalation: if an issue is not resolved, it goes to our senior management.
  • Tickets and billing: in the client portal once you are a client.
Meet the whole team →
  • Akanksha Tripathi

    Akanksha Tripathi

    Head of Operations & Project Manager

  • Sanam Singh

    Sanam Singh

    Sr. Ecommerce Account Manager

  • Arpita Tiwari

    Arpita Tiwari

    Sr. Ecommerce Account Manager

  • Ariba Khan

    Ariba Khan

    Ecommerce Account Manager

How onboarding works

  1. Request a free audit

    Tell us your marketplace, your store and what you need. Pick your country so we can plan the time-zone overlap.

  2. Agree the scope

    We confirm what is included and send an invoice in Indian rupees (INR).

  3. Pay the advance

    Monthly plans are billed in advance. Fixed-price packages are paid 100% up front.

  4. Grant access, work starts

    You give our team user access to your seller and ad accounts, plus product information and images. The accounts stay yours.

Questions US sellers ask before signing up

Is Ecomm11 a US company?
No. Ecomm11 is based in Lucknow, India (GSTIN 09DNKPM9597N1ZM). Our team runs your accounts remotely, inside the seller and ad accounts you own.
Which hours do you work?
Our team works India Standard Time (IST, UTC+5:30), which is 9½ hours ahead of New York in summer and 10½ hours ahead in winter. At the start of the engagement we agree an overlap window with your time zone.
How do we communicate?
In English, by email and WhatsApp. Existing clients also raise tickets and see billing in the client portal.
Is there a long-term contract?
No lock-in. We recommend at least three months to see results. After that, plans run month to month and you can cancel with 14 days’ written notice.
What do you charge, and in which currency?
Plans start at ₹12,000 per month for one marketplace. Quotes and invoices are in Indian rupees (INR). Dollar amounts shown on this page are estimates at today’s exchange rate; the INR amount on the invoice is what you pay.
Is ad spend included?
No. Ad spend goes directly from you to Amazon, Walmart, Google or Meta and stays under your control. Our fee covers the management work.
How do I pay?
We send an invoice in INR once the scope is agreed. Ask us which payment methods are available for US clients before you sign up.
What reports will I get?
A monthly performance report on Starter, a weekly report and a monthly strategy call on Growth, and a daily dashboard with a monthly senior review on Scale.
Who owns the accounts and the content?
You do. We work inside your seller and ad accounts with the access you grant, as set out in our terms of service.
What happens if something goes wrong?
Tell your account manager first. If you are not satisfied with the answer, the issue is escalated to our senior management. Refunds and cancellations follow our refund and cancellation policy.

Get a Free Audit

Tell us where you sell and what is holding you back. We review your account and reply by email or phone with what we would fix first and which plan fits.

We reply by email or phone.

New to Ecomm11?

Start with a free audit of your account.

Get a Free Audit →

Using our seller tools?

Free and paid calculators and tools live on a separate site.

app.ecomm11.com (opens in new tab) →

Already a client?

Raise tickets and see billing in the client portal.

Client portal (opens in new tab) →